Changes between Version 1 and Version 2 of TracSupport

Timestamp:

06/19/17 12:28:25 (7 years ago)

Author:

trac (IP: 127.0.0.1)

Comment:

--

TracSupport

@@ -1 +1 @@
 = Trac Support =
 
-Like in most [http://www.opensource.org/ open source projects], "free" Trac support is available primarily through the community itself, mainly through the [http://trac.edgewall.org/wiki/MailingList mailing list] and the project wiki.
+Like in most [http://www.opensource.org/ open source projects], Trac support is available primarily through the [trac:MailingList mailing list] and the [trac: project wiki]. Both are maintained by the trac community. The [trac: project wiki] is the authoritative source for the TracGuide, consisting of the administrator and user guides for Trac.
 
-There is also an [http://trac.edgewall.org/wiki/IrcChannel IRC channel], where people might be able to help out. Much of the 'live' development discussions also happen there.
+There is an [trac:IrcChannel IRC channel] where online users can help out. Much of the 'live' development discussions also happen there.
 
-Before you start a new support query, make sure you've done the appropriate searching:
- * in the project's [http://trac.edgewall.org/wiki/TracFaq FAQ]
- * in past messages to the Trac [http://blog.gmane.org/gmane.comp.version-control.subversion.trac.general?set_user_css=http%3A%2F%2Fwww.edgewall.com%2Fcss%2Fgmane.css&do_set_user_css=t Mailing List]
- * in the Trac ticket system, using either a [http://trac.edgewall.org/search?q=&ticket=on&wiki=on full search] or a [http://trac.edgewall.org/query?summary=~&keywords=~" ticket query].
+You can search questions tagged with `trac` on [SO:tagged/trac Stack Overflow].
 
-Please '''don't''' create a ticket in this Trac for asking a support question about Trac. Only use it when you face a ''real'' and ''new'' bug in Trac, and do so only after having read the NewTicketGuidelines. The more a bug report or enhancement request complies with those guidelines, the higher the chances are that it will be fixed or implemented promptly!
+Before you start a new support query, make sure you have done the appropriate searching:
+ * in the project's [trac:TracFaq FAQ]
+ * in past messages to the [http://groups.google.com/group/trac-users Trac Users Mailing List]
+ * in the Trac ticket system, using either a [trac:search:?q=&ticket=on&wiki=on full search] or a [trac:query: ticket query].
+
+Please '''don't''' create a ticket in trac.egdewall.org to ask a Trac support question. Only use it when you face a ''real'' and ''new'' bug in Trac, and do so only after having read the [trac:NewTicketGuidelines NewTicketGuidelines]. The more a bug report or enhancement request complies with those guidelines, the higher the chances are that it will be fixed or implemented promptly!
 
 ----
-See also: [http://trac.edgewall.org/wiki/MailingList MailingList], TracTroubleshooting, [http://trac.edgewall.org/wiki/CommercialServices CommercialServices]
+See also: [trac:MailingList], [trac:TracTroubleshooting], [trac:CommercialServices]